We understand that plans change, and we’re here to make cancellations easy for you.

• Before Dispatch: Orders can be canceled within 12 hours of placing the order by contacting us at support@kettlebowl.com with your order ID.
• After Dispatch: Once your order has been shipped, cancellations are not possible. However, you can initiate a return upon delivery.
• Refund Process: Refunds for eligible canceled orders will be processed back to your original payment method within 7-10 business days.

For assistance, our team is always ready to help at support@kettlebowl.com.